Contact Us

You can contact the Family Information Service by using the details below:

Email: fis@rctcbc.gov.uk

Freephone: 0800 180 4151

Freephone from mobiles: 0300 111 4151

We always like to receive feedback on the service you have been provided.  If you would like to compliment us, leave a general comment or even make a complaint about a service you have received, we’d love to hear from you.  Your feedback helps us improve so we promise to listen to you and respond (if you want us to).  

You can contact us using the details above, or you can complete an online form.